We believe you’ll love our product, this is just in case something goes wrong Don’t worry, we’re here to help.
Each piece of our jewelry is carefully handcrafted. While we strive for perfection, slight variations may occur due to the
handmade nature of our products.
We do not accept returns or exchanges on our product, once the order is shipped, it can not be canceled.
except in the case of receiving a damaged or incorrect item. If this happens, please follow these steps:
- Notify us within 3 working days of receiving your order. You can reach out via email or send us a message on Instagram.
- An unboxing video is required to verify the condition of the item upon arrival.
- If the item is confirmed to be damaged or incorrect, we will exchange it for you.
- If the item is unavailable, we will credit the amount to your bank account.
An unboxing video is mandatory to verify any damage or defects.
Exchanges are provided for defective or incorrect items only; we do not offer refunds.
We value our customers and will always make sure your shopping experience is fun and hassle free!